Privacy Policy

Effective Date: 16 September 2025

1. Introduction

This Privacy Policy explains how Rural Drones Limited (“we”, “our”, “us”) collects, uses, stores and protects your personal information in accordance with the Privacy Act 2020 (New Zealand).

2. Information We Collect

• Contact details: name, phone number, email address.
• Service details: property location, requirements and project information.
• Payment details: billing address and payment records (we do not store full card numbers when using third‑party processors).
• Website usage data: cookies, analytics and server logs.

3. How We Use Your Information

• To provide and manage our services.
• To communicate about bookings, quotes and enquiries.
• To issue invoices and manage accounts.
• To comply with regulatory requirements (e.g., aviation and safety laws).
• To improve our website and customer experience.

4. Sharing of Information

We do not sell, rent or trade personal information. We may share information with service providers who support our operations (IT, hosting, payments), with regulators where required by law, or in connection with a business sale or restructuring.

5. Data Storage & Security

We take reasonable steps to protect data from loss, misuse, unauthorised access, disclosure or alteration. However, no method of transmission or storage is completely secure.

6. Access & Correction

You may request access to, or correction of, your personal information by contacting us at info@ruraldrones.co.nz.

7. Cookies & Analytics

Our website may use cookies and analytics tools (e.g., Google Analytics) to collect non‑identifiable usage data. You can disable cookies in your browser, but some features may not function properly.

8. Retention

We retain personal information only as long as necessary for the purposes set out above or as required by law. We securely delete or anonymise information that is no longer needed.

9. International Transfers

If data is stored or processed overseas by our providers, we take reasonable steps to ensure appropriate privacy safeguards are in place.

10. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will be published on our website with a revised effective date.

11. Contact Us

Rural Drones Limited
Wellington, New Zealand
info@ruraldrones.co.nz